Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the services provided by Juble.io ("Company", "we", "us"). By accessing or using our Services, you agree to be bound by these Terms on behalf of yourself and the organization you represent.

You represent that you have the authority to bind your organization to these Terms. These Terms apply to business customers only — Juble.io is not intended for personal or consumer use.

The Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes during the term of your active subscription.

You may not sublicense, resell, or make the Services available to third parties outside your organization without prior written consent from the Company.

Updates and availability

We aim to make the Services available 24/7 but do not guarantee uninterrupted access. We may perform scheduled or emergency maintenance at any time. We will make reasonable efforts to notify you in advance of planned downtime.

You are entitled to receive updates to the Services during your active subscription. We reserve the right to add, modify, or remove features at any time.

Ownership: You retain all ownership and intellectual property rights to the data, content, and information you submit to the Services ("Customer Data"). The Company claims no ownership over Customer Data.

License to process: By using the Services, you grant the Company a limited license to store, process, and transmit Customer Data solely to provide the Services to you and as described in our Privacy Policy.

Your responsibility: You are responsible for ensuring you have the right to submit Customer Data to the Services and that doing so complies with applicable laws, including data protection laws. You are the data controller for your end-customers' data processed through the Services.

Data processing: Where the Company processes personal data on your behalf, the terms of our Data Processing Addendum (DPA) apply. By accepting these Terms, you also accept the DPA.

All software, content, and materials provided by the Company — including the Juble.io platform, APIs, documentation, and branding — are protected by copyright and intellectual property laws and remain the exclusive property of the Company.

You may not reproduce, distribute, modify, reverse engineer, decompile, or create derivative works from any part of the Services without explicit written consent from the Company.

Access to paid features requires a valid subscription. All payments are processed securely through Stripe. You agree to provide accurate billing information and authorize the Company to charge your payment method for all fees due.

Pricing changes

We reserve the right to change pricing at any time. We will provide at least 30 days' notice of any price increase via email to your account address. Continued use of the Services after the effective date of a price change constitutes acceptance.

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. No partial refunds are issued for unused time, except where required by applicable law.

Refunds

All fees are non-refundable except at the Company's sole discretion or where required by law. If you believe you have been charged in error, contact support@juble.io within 30 days of the charge.

You agree not to use the Services to:

• Violate any law — including data protection, export control, or intellectual property laws.
• Transmit harmful content — including malware, spam, or content that is defamatory, fraudulent, or illegal.
• Reverse engineer — decompile, disassemble, or attempt to extract the source code of any part of the Services.
• Impair the Services — overload, disrupt, or interfere with the infrastructure or other customers' use of the Services.
• Unauthorized access — attempt to gain unauthorized access to any system, account, or data belonging to the Company or another customer.
• Resell without permission — offer the Services to third parties as a standalone product without a written reseller agreement.

The Company reserves the right to suspend or terminate accounts found to be in violation of these restrictions, without prior notice.

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

The Company does not warrant that the Services will be uninterrupted, error-free, or free of harmful components. You use the Services at your own risk.

To the maximum extent permitted by applicable law:

• The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.
• The Company's total cumulative liability to you for any claims arising out of or related to these Terms or the Services shall not exceed the total fees paid by you to the Company in the one (1) month preceding the claim.

Some jurisdictions do not allow certain liability limitations. If you are located in such a jurisdiction, some of the above limitations may not apply to you.

By you: You may cancel your subscription and stop using the Services at any time.

By us: The Company may suspend or terminate your access to the Services immediately if you violate these Terms, fail to pay fees when due, or if we determine in our sole discretion that continued access poses a risk to the Services or other customers. We will make reasonable efforts to notify you before termination unless prohibited by law or urgency.

Effect of termination: Upon termination, your license to use the Services ends. We will delete or return your Customer Data in accordance with our DPA and Privacy Policy. Provisions that by their nature should survive termination — including intellectual property, liability, and governing law clauses — will remain in effect.

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, USA, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in New Jersey, USA, under the rules of the American Arbitration Association.

Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information.

Entire agreement: These Terms, together with the Privacy Policy and any DPA, constitute the entire agreement between you and the Company regarding the Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

Waiver: Failure to enforce any right or provision of these Terms shall not constitute a waiver of that right.

Assignment: You may not assign your rights under these Terms without the Company's prior written consent. The Company may assign its rights in connection with a merger, acquisition, or sale of assets.

Changes to these Terms: We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via email. Continued use of the Services after the effective date constitutes acceptance.

For questions about these Terms, billing disputes, or legal notices:

Juble.io
Wharton, NJ 07885
support@juble.io

By using our Services, you also agree to our Privacy Policy, which is incorporated into these Terms by reference.