Mirakl Integration
Connect Mirakl
to Your Helpdesk
Centralize Mirakl marketplace messages, orders, and SLA data inside your helpdesk — for operators and sellers who need full visibility without leaving their workflow.
Works with
Mirakl's complexity needs a smarter inbox
Mirakl-powered marketplaces generate complex, multi-party order flows. Juble.io bridges the gap — routing all messages, SLA deadlines, and order events into your helpdesk so your support team can stay on top of every escalation.
Get started for free
Smarter workflows, faster replies, happier customers
Mirakl integrations are complex — Juble.io handles the heavy lifting so your team can focus on delivering great seller and buyer support.
Fast Setup
Connect your Mirakl account and helpdesk in minutes. Our guided setup handles API authentication and field mapping so you're live without any developer effort.
- Connect in under 5 minutes
- Guided step-by-step onboarding
- No code or API knowledge needed
- Instant data sync on first connection
Fully Synced
Messages, order events, and SLA status from your Mirakl platform flow into your helpdesk automatically — with full context on every ticket.
- Centralized inbox for all Mirakl seller messages
- SLA deadlines mapped to helpdesk due dates and triggers
- Order ID, seller info, and item data on every ticket
- Automatic tagging by marketplace operator and order type
- Real-time updates as orders move through fulfillment
See your Mirakl orders right inside your helpdesk
Your agents no longer need to leave their helpdesk to look up Mirakl order details. Juble.io surfaces a rich sidebar panel with everything they need — order status, tracking, customer history, and marketplace-specific fields — so they can respond with confidence on the first reply.
- Order status, tracking number & shipping carrier
- Customer purchase history across all marketplaces
- Marketplace-specific fields mapped to your workflow
- Quick links to open the order on the marketplace
Mirakl Integration – Frequently Asked Questions
Everything you need to know about connecting Mirakl to your helpdesk with Juble.io.
Can Juble.io integrate with any Mirakl-powered marketplace?
Yes — Juble.io connects with Mirakl-powered platforms including CDiscount, Fnac, and other operator-specific marketplaces. If you use Mirakl's API, we can integrate.
Does Juble.io sync Mirakl SLA deadlines?
Yes. SLA deadlines from Mirakl are automatically surfaced in your helpdesk tickets, so your team can prioritize responses before they breach.
Is seller data synced alongside buyer messages?
Absolutely. Juble.io maps seller names, order IDs, item details, and marketplace info to your helpdesk ticket fields for full context.
Ready to supercharge your customer support?
Seamlessly manage support across marketplaces and helpdesks — with all the tools your team needs to move fast.