Kustomer Integration
Give Kustomer the marketplace data it was built for
Connect Amazon, eBay, Mirakl, Walmart, and more — marketplace conversations and order data flow into Kustomer automatically, enriching your customer profiles and omnichannel timeline.
Connects with
Rich marketplace data, mapped to every Kustomer object
Kustomer's power is in its data model — but only if the data gets in. Juble.io maps order ID, marketplace source, order status, shipping carrier, and tracking number directly to Kustomer customer and conversation attributes, so your CRM stays accurate and your team has the full picture on every ticket.
Get started for free
Smarter workflows, faster replies, happier customers
Everything you need for seamless marketplace support in Kustomer — built for CX teams that want full customer context on every conversation, across every channel.
Fast Setup
Connect your marketplace accounts and Kustomer in minutes. Our guided onboarding walks you through every step — no developer or technical skills required.
- Connect in under 5 minutes
- Guided step-by-step onboarding
- No code or API knowledge needed
- Instant data sync on first connection
Fully Synced
Every marketplace message and order update flows automatically into Kustomer — enriching your customer profiles, powering your workflows, and keeping agents fully informed.
- Unified omnichannel timeline including all marketplace messages
- Marketplace order data mapped to Kustomer customer objects
- Support for attachments, returns, and tracking updates
- Custom attributes set based on marketplace and order status
- Real-time sync ensures agents always have current context
Full order context, right inside Kustomer
Your agents no longer need to leave Kustomer to look up order details. Juble.io surfaces a rich sidebar panel with everything they need — customer info, order status, tracking, and marketplace details — so they can respond with confidence on the first reply.
- Order status, tracking number & shipping carrier
- Customer purchase history across all marketplaces
- Marketplace-specific fields mapped to your workflow
- Quick links to open the order on the marketplace
Questions About Kustomer Marketplace Integration?
Everything you need to know about connecting Amazon, eBay, Etsy, Mirakl, Cdiscount, and other marketplaces to Kustomer.
Why connect my marketplaces to Kustomer?
Kustomer's strength is its unified customer timeline and CRM-first approach. By connecting your marketplaces through Juble.io, every Amazon, eBay, or Mirakl interaction is added to the customer's Kustomer profile — giving your team full context, fewer lookups, and faster resolutions.
How does marketplace data map to Kustomer objects?
Juble.io maps order ID, marketplace source, order status, shipping carrier, and tracking number to Kustomer's conversation and customer attributes. This keeps your CRM data clean and makes it easy to build Kustomer views and workflows on top.
What marketplaces does Juble.io support?
Juble.io supports Amazon, eBay, Etsy, Walmart, Mirakl, Cdiscount, Fnac / Darty, Miravia, Newegg, TikTok, and more. New marketplaces are added regularly.
Do I need a developer to set it up?
No. Juble.io's guided onboarding walks you through connecting your marketplace accounts and authorizing the Kustomer integration in minutes — no developer needed.
Ready to supercharge your customer support?
Seamlessly manage support across marketplaces and helpdesks — with all the tools your team needs to move fast.