Gorgias Gorgias Integration

Marketplace support that actually fits inside Gorgias

Connect Amazon, eBay, Mirakl, Etsy, and more — every marketplace ticket arrives in Gorgias with order data attached, ready for your rules, macros, and team.

Gorgias inbox showing marketplace conversations synced by Juble.io

Connects with

Amazon
Amazon
eBay
eBay
Mirakl
Mirakl
Walmart
Walmart
Cdiscount
Cdiscount
Fnac
Fnac
Miravia
Miravia
Newegg
Newegg
TikTok
TikTok

Marketplace tags and data that make your Gorgias rules sing

Gorgias rules and macros are only as powerful as the data on the ticket. Juble.io maps marketplace source, order status, shipping carrier, and more to Gorgias tags and custom fields automatically — so your existing automations fire correctly on every Amazon, eBay, or Mirakl message from the very first sync.

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Gorgias custom fields and tags populated from marketplace data by Juble.io

Smarter workflows, faster replies, happier customers

Everything you need for seamless marketplace support in Gorgias — built for ecommerce teams that need speed, automation, and full order context on every ticket.

Fast Setup

Connect your marketplace accounts and Gorgias via OAuth in minutes. Our guided onboarding walks you through every step — no developer or technical skills required.

  • Connect in under 5 minutes
  • Guided step-by-step onboarding
  • No code or API knowledge needed
  • Instant data sync on first connection

Fully Synced

Every marketplace message and order update flows automatically into Gorgias — with tags, custom fields, and customer context already set, so your automations kick in from the start.

  • Unified inbox for all marketplace conversations
  • Marketplace messages routed by Gorgias rules and tags
  • Full order data synced to Gorgias custom fields
  • Attachments, return requests, and tracking updates included
  • Real-time sync keeps agents one step ahead
Gorgias sidebar widget showing marketplace order details from Juble.io
Context at a glance

Full order context, right inside Gorgias

Your agents no longer need to leave Gorgias to look up order details. Juble.io surfaces a rich sidebar panel with everything they need — customer info, order status, tracking, and marketplace details — so they can respond with confidence on the first reply.

  • Order status, tracking number & shipping carrier
  • Customer purchase history across all marketplaces
  • Marketplace-specific fields mapped to your workflow
  • Quick links to open the order on the marketplace

Questions About Gorgias Marketplace Integration?

Everything you need to know about connecting Amazon, eBay, Etsy, Mirakl, Cdiscount, and other marketplaces to Gorgias.

Why connect my marketplaces to Gorgias?

Gorgias is built for ecommerce CX teams — with deep automation, macros, and revenue reporting. Juble.io extends that power to marketplace channels like Amazon, eBay, Mirakl, and Cdiscount, so all your customer conversations live in one place and your automation rules apply everywhere.

How do Gorgias rules and macros work with marketplace tickets?

Juble.io tags each ticket with the source marketplace, order status, and other metadata. Your existing Gorgias rules can filter on these tags just like any other ticket — no extra configuration needed.

What marketplaces does Juble.io support?

Juble.io supports Amazon, eBay, Etsy, Walmart, Mirakl, Cdiscount, Fnac / Darty, Miravia, Newegg, TikTok, and more. New marketplaces are added regularly.

Do I need a developer to set it up?

No. Juble.io connects to Gorgias via OAuth — the same way you'd connect any app. Most teams complete setup in under 5 minutes without any technical help.

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Ready to supercharge your customer support?

Seamlessly manage support across marketplaces and helpdesks — with all the tools your team needs to move fast.