Stop managing Amazon support
from two different tabs
Juble.io brings all your Amazon buyer messages, order details, and tracking data directly into your helpdesk — so your team can respond faster without ever leaving their inbox.
The Amazon seller support problem
Scattered conversations
Amazon messages live in Seller Central, orders in another tab, and your helpdesk in a third. Your agents waste minutes per ticket just gathering context.
Amazon's strict response windows
Amazon requires responses within 24 hours or your account health suffers. When messages are siloed, tickets get missed and SLAs slip.
No order context at reply time
Without order data next to the message, agents write generic replies — or waste time switching to Seller Central to look up tracking and ASIN details.
All your Amazon support,
inside your helpdesk
Juble.io connects directly to Amazon Seller Central and pushes every buyer message into your helpdesk as a ticket — with order details, tracking numbers, ASIN, and customer history in a sidebar panel. Your agents reply from the helpdesk and the response goes straight back to the buyer on Amazon.
Get started for free
Everything your team needs, built in
Unified inbox
Amazon buyer messages arrive in your helpdesk automatically — no copy-pasting, no manual forwarding, no missed conversations.
Order context in sidebar
ASIN, order status, tracking number, shipping carrier, and purchase history — all surfaced in a helpdesk sidebar panel next to every ticket.
Near real-time sync
New Amazon messages sync into your helpdesk within minutes, keeping your team inside their 24-hour response window without stress.
Custom tags per seller account
Automatically tag tickets by ASIN, fulfillment type, or marketplace region so your team can triage and route issues instantly.
Multi-account support
Manage multiple Amazon seller accounts or storefronts across regions — all funneled into a single helpdesk workspace.
5-minute setup
Connect your Amazon Seller Central account and your helpdesk in minutes — no developers, no API keys to configure manually.
"Juble.io saved us hours a day by bringing all our Amazon messages into Zendesk. We never miss a buyer message now and our account health score has never been better."
Frequently asked questions
Does Juble.io work with Amazon Seller Central?
Yes. Juble.io connects directly to Amazon Seller Central via the Amazon Marketplace API, syncing buyer messages and order data into your helpdesk automatically.
Can I reply to Amazon buyers from my helpdesk?
Absolutely. Replies you write in Zendesk, Gorgias, or your helpdesk of choice are sent back to the buyer on Amazon through Juble — keeping the full conversation in one place.
Does it help me stay within Amazon's 24-hour response window?
Yes. Because messages arrive in your helpdesk in near real-time and your team works from a single inbox, response times drop significantly — helping protect your seller account health.
Can I connect multiple Amazon seller accounts?
Yes. You can connect multiple Amazon accounts or storefronts — including accounts across different regions like Amazon US, EU, and UK — under a single Juble workspace.
Ready to supercharge your customer support?
Seamlessly manage support across marketplaces and helpdesks — with all the tools your team needs to move fast.