One inbox for every marketplace
your brand sells on
When you sell on Amazon, eBay, Mirakl, and Walmart, your support tickets are scattered across four different platforms. Juble.io unifies them all inside your helpdesk so your team works from a single queue — with full order context on every ticket.
The multi-marketplace support challenge
Messages in too many places
Each marketplace has its own messaging portal. Your agents jump between Amazon, eBay, Mirakl, and more — losing time and context with every switch.
Different SLA rules per channel
Amazon wants replies in 24 hours, eBay in 48, Mirakl even faster. Managing multiple response-time rules across platforms is error-prone.
No shared visibility for the team
When support is split across portals, managers can't see the full queue, agents duplicate effort, and reporting becomes a spreadsheet nightmare.
Every marketplace. One helpdesk.
Full context on every ticket.
Juble.io acts as the bridge between all your marketplaces and your helpdesk. Messages from Amazon, eBay, Mirakl, Walmart, and more flow into a single queue — each ticket tagged by channel, enriched with order data, and ready to reply to without leaving your helpdesk.
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Everything your team needs, built in
Unified ticket queue
All your marketplace messages — regardless of which channel they come from — appear in one helpdesk inbox your team already knows.
Auto-tagging by channel
Each ticket is automatically tagged with the source marketplace and seller account, making it easy to filter, route, and report by channel.
Order data in sidebar
Order status, tracking, and customer history from every marketplace are surfaced in a sidebar panel — no need to cross-reference external portals.
Near real-time sync
Messages from every connected marketplace sync into your helpdesk in near real-time — so your team is always working with the latest information.
Unified reporting
See response times, ticket volumes, and CSAT across all marketplaces in one place — no more stitching together data from multiple portals.
Connect in minutes
Add each marketplace channel with a few clicks. No developers needed — your entire support stack is connected and live the same day.
"No more tab hopping or copy-pasting. Juble made our multi-marketplace support feel modern. We went from managing 4 portals to one helpdesk in an afternoon."
Frequently asked questions
How many marketplaces can I connect at once?
You can connect as many marketplaces as you sell on. Professional and Enterprise plans support unlimited marketplace connections under a single workspace.
Will tickets from different marketplaces be mixed together?
They appear in one queue but are automatically tagged and labeled by source channel, so you can filter, view, or route by marketplace at any time.
Can different agents handle different marketplace channels?
Yes. You can use your helpdesk's native routing rules, views, and assignment logic to direct tickets from specific marketplaces to specific agents or teams.
Does Juble.io support marketplaces in multiple countries?
Yes. You can connect Amazon accounts across regions (US, EU, UK, etc.), and many marketplace channels support multiple country storefronts under one workspace.
Ready to supercharge your customer support?
Seamlessly manage support across marketplaces and helpdesks — with all the tools your team needs to move fast.