Got questions?
We've got answers.

We currently support Zendesk, Gorgias, and Kustomer with full integrations. Help Scout, Freshdesk, Intercom, Zoho Desk, and Re:amaze are coming soon. New helpdesks are added regularly — reach out if yours isn't listed.

You can connect Amazon, eBay, Fnac, Mirakl marketplaces (including Decathlon, Boulanger, and others), Miravia, Newegg, Octopia, TikTok Shop, and Walmart. More are added regularly.

No coding required. Our onboarding takes a few minutes — connect your marketplace credentials, point to your helpdesk, and Juble handles the rest. Our team is also happy to guide you through setup.

Most accounts are fully synced within minutes of connecting. Accounts with large message histories may take a bit longer, but your helpdesk will start receiving new messages immediately.

Yes. You can connect multiple marketplace accounts (e.g., multiple Amazon seller accounts or storefronts across different regions) under a single Juble workspace.

Juble syncs buyer messages, order details, attachments, customer information, and metadata (marketplace, seller account, ASIN, etc.) directly into your helpdesk tickets. You get everything you need to respond without switching tabs.

Yes. Messages, order updates, and customer data are synced in real time so your agents are always working with the freshest information.

Absolutely. Juble supports custom field mapping, custom tags per marketplace or seller account, and sidebar widget configuration. You can shape how data surfaces in your helpdesk to match your workflow.

Yes. Replies you write in your helpdesk are sent back to the buyer on the marketplace through Juble, keeping the full conversation in one place.

Yes. A single Juble workspace can manage conversations from Amazon, eBay, Mirakl, and more — all routed to the same helpdesk inbox or separated by tags and views.

Juble offers three simple plans — Starter ($30/mo), Professional ($60/mo), and Enterprise ($150/mo) — based on the number of marketplaces and advanced features you need. All plans include unlimited agents.

Yes! Every plan comes with a 7-day free trial, no credit card required. You get full access to all features during the trial so you can test everything with your real data.

Yes. You can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle.

Yes, annual billing is available with a discount compared to monthly. Reach out to support@juble.io or book a demo for details.

Yes. All data is encrypted in transit (TLS) and at rest. We follow strict security practices and only access the marketplace scopes necessary to power the integration.

Data is stored on Google Cloud Platform infrastructure in the EU and US, depending on your account region. We do not sell or share your data with third parties.

We use official marketplace APIs with OAuth-based authorization where available, meaning you never share your marketplace password with us.

Full setup guides and integration docs are on our documentation site. You can also reach us directly at support@juble.io for personalized assistance.