Got questions? We’ve Got Answers
From setup to support—we’re here to make everything crystal clear (and easy).
🔧 Product & Setup
We support Zendesk, Gorgias, Freshdesk, Kustomer, Help Scout, Intercom, Zoho Desk, and more.
You can connect Amazon, eBay, Mirakl marketplaces (like Decathlon, Boulanger, Fnac, etc.), Cdiscount, Walmart, Etsy, Back Market, and many others.
No coding required. Just follow our simple 3-step setup and you'll be up and running in minutes.
⚙️ Features & Customization
Yes. We support custom field mapping, custom tags, and sidebar configuration for full control.
Yes. Messages, attachments, and customer data are synced in real time for faster response times.
Absolutely. You can manage multiple marketplaces through a single helpdesk workspace.
💰 Pricing & Plans
We offer simple plans based on your volume and features. Annual subscriptions include a discount.
Yes! We offer a free trial so you can test the integration with your stack.
🔒 Security & Support
Yes. We follow strict security and privacy standards to protect your data.